Privacy Policy

Catering Equipments Experts

At Catering Equipments Experts, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

 Information We Collect

We may collect the following information when you:

• Place an order
• Submit a contact form or request a quote
• Subscribe to our newsletter
• Contact us via phone, email, or WhatsApp

Data collected may include:

• Full name
• Contact details (email address, phone number)
• Delivery and billing address
• Purchase history and preferences

 How We Use Your Information

Your information is used to:

• Process orders and manage deliveries
• Respond to enquiries and customer service requests
• Send invoices, receipts, or delivery quotes
• Improve our service and communication with you
• Send promotional offers (only with your consent)

 Data Protection

We take appropriate measures to protect your information from unauthorized access, misuse, or disclosure. Your payment data is handled securely via trusted third-party platforms like PayFast — we never store your card details.

 Sharing of Information

We do not sell, rent, or trade your personal information. Your data is only shared with:

• Our trusted courier partners (for delivery purposes)
• Payment gateways (to process transactions securely)

 Marketing & Communication

You will only receive marketing emails or WhatsApp promotions if you’ve opted in. You can unsubscribe or opt-out at any time by contacting us.

 Your Rights

You may request to:

• View the personal data we hold
• Update or correct your information
• Request deletion of your data (where legally permitted)

 Contact Us

If you have any questions about your privacy or this policy, please contact us: sales@cateringequipments.co.za